Privacy Policy (POPIA)

Last updated: 31 July 2026

This policy explains how needeverything.com processes personal information in terms of the Protection of Personal Information Act, 4 of 2013 (POPIA).

What we collect

• Account details: email address, username, display name, optional photo and bio.
• Location you choose to share (province, city) to help local buyers find you.
• Listings, chat messages, offers and reviews you create on the Platform.
• Verification documents you voluntarily submit for the verified badge.
• Usage data (views, clicks) used to power your analytics dashboard.
• Payment data is processed by Paystack — we never store card numbers.

Why we process it

• To operate your account, listings, chat and subscriptions (contractual necessity).
• To keep the Platform safe: moderation, fraud prevention, report handling (legitimate interest).
• To send service notifications about chats, offers and your account.

Sharing

Your public profile, listings and reviews are visible to other users. Chat messages are visible only to conversation participants and, where reported, to our moderation team. We share data with processors that host our infrastructure (Supabase) and payments (Paystack), under appropriate safeguards. We do not sell personal information.

Your rights

You may access, correct or delete your personal information, object to processing, or complain to the Information Regulator (inforeg.org.za). To delete your account and data, contact privacy@needeverything.com. We retain data only as long as needed for the purposes above or as required by law.

Information Officer

privacy@needeverything.com